Velova LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve this goal.

Our Commitment

Velova LLC is dedicated to making its website, https://velova.shop/, accessible to all users, including those with disabilities. We strive to provide an inclusive and seamless shopping experience for all our customers.

Accessibility Standards

We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, a set of guidelines developed by the World Wide Web Consortium (W3C) to ensure digital content is accessible to a wider range of people with disabilities, including blindness and low vision, deafness and hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, photosensitivity, and combinations of these.

Our Efforts to Support Accessibility

To support our commitment to accessibility, Velova LLC has undertaken the following actions:

  • Ongoing Audits: We regularly conduct accessibility audits and evaluations of our website.
  • Accessible Design: We design our website with accessibility in mind, including clear navigation, readable fonts, and sufficient color contrast.
  • Alternative Text: We provide descriptive alternative text for images to ensure screen readers can convey visual information.
  • Keyboard Navigation: Our website is navigable using only a keyboard for users who cannot use a mouse.
  • Form Labels: All form fields include clear and descriptive labels to assist users with screen readers.
  • Error Identification: We aim to ensure errors in forms are clearly identified and accessible.

Ongoing Improvement

Accessibility is an ongoing process, and we are continually working to enhance our website’s accessibility. We welcome feedback from our users to help us improve. If you encounter any barriers to accessibility on https://velova.shop/, please let us know.

Contact Us

If you have difficulty accessing any part of our website, or if you have specific questions or concerns about the accessibility of https://velova.shop/, please contact us:

  • Email: support@velova.shop
  • Phone: 16466212971
  • Address: 748 E Market St,, Louisville, KY 40202, US
  • Customer Service Hours: Monday-Friday 9AM-5PM EST

We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies.